Wrong plan billed
Medical visits sent to vision plans or the reverse. Chief complaint reviewed before billing.
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Optometry bills medical eye care under insurance and routine vision under vision plans, and knowing which is which for each visit determines payment. Medical visits, testing and co-management of surgical patients follow the ophthalmology rules; routine exams and materials follow vision plan rules.
General billers treat every specialty the same. These are the rules, code families and payer habits that decide whether optometry claims pay the first time.
Every denial gets a root cause, a fix and a feedback loop, so the same denial stops coming back.
Medical visits sent to vision plans or the reverse. Chief complaint reviewed before billing.
Tests denied as too frequent. Tracked per payer.
Post-op care denied for incorrect modifier. Coordinated with the surgeon.
A dedicated team that already knows your payers' rules, plus the reporting to prove it is working. Credentialing for new optometry providers runs in the same system, tracked live in your client portal.
The full revenue cycle as standard for optometry practices, priced on what we collect for you. Take all of it, or start with one piece such as AR recovery or credentialing.
By the chief complaint and the reason for the visit. A medical problem goes to medical insurance even if a refraction is also done; a routine exam goes to the vision plan.
Yes, for medical eye care, with the same codes and rules ophthalmologists use, subject to state scope and payer enrollment.
Yes, with modifier 55 and coordination with the surgeon's billing.
Send us your specialty, provider count and monthly claim volume through the quote form and we will come back with a written proposal. Transitions run alongside your current billing so nothing is dropped, and credentialing for new optometry providers can start at the same time.
More in therapy, rehabilitation and musculoskeletal
Send us a snapshot of your current billing and we will come back with a quote and a realistic view of recoverable revenue.